Shipping Policy
Shipping Policy
Order Processing and Delivery Time
Orders are typically processed and dispatched from the warehouse within five business days after the order has been successfully placed.
Once shipped, delivery usually takes approximately 10–20 business days, depending on the destination and the shipping carrier’s schedule.
Please note that delays may occasionally occur due to factors such as:
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customs inspections or clearance procedures
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transportation interruptions from the shipping carrier
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weather conditions or logistical issues
We appreciate your patience if unexpected delays arise during transit.
Order Tracking
After your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
This tracking number can be used with standard international parcel tracking services to check the status and progress of your shipment.
If you need help locating your order, please contact customer support.
Email: info@cdhk.net
WhatsApp / Phone: +852 2428 8882
Shipping Fees
A flat international shipping fee of $2.99 USD applies to all orders worldwide.
Shipping Destinations
We currently offer worldwide shipping.
If a destination cannot be served due to logistics restrictions or delivery limitations, you will be notified promptly so that appropriate adjustments can be made to your order.
For additional questions regarding shipping destinations, please contact customer support.
Email: info@cdhk.net
WhatsApp / Phone: +852 2428 8882
Changing the Shipping Address
Requests to update a shipping address must be submitted before 11:00 PM (PDT, GMT -7) on the same day the order is placed.
After this time, the order may already be processed and changes may no longer be possible.
To request an address modification, please contact customer support as soon as possible.
Email: info@cdhk.net
WhatsApp / Phone: +852 2428 8882
Delivering to a Different Address
Orders may be delivered to a location that is different from the billing address associated with the payment method.
Shipping Schedule
Orders are processed and shipped on standard business days (Monday to Friday), excluding public holidays.
Orders placed on weekends will typically be processed on the next business day.
Warehousing and Fulfillment
Products may be shipped from regional warehouses depending on inventory availability.
Some items may also be manufactured and dispatched directly from production facilities located in the United States, Canada, or Australia, depending on stock allocation and logistics arrangements.
Customer Support
If you have any questions regarding shipping, delivery, or order tracking, please contact:
Email: info@cdhk.net
WhatsApp / Phone: +852 2428 8882
Registered Address:
Unit 10-13, 14/F, Vanta Industrial Centre
21-33 Tai Lin Pai Road
Kwai Chung, New Territories
Hong Kong